Measurement The Level Of The Knowledge Management System Implementation On People, Structure, Culture, And Technology Factor Using Analitycal Hierarchy Process (AHP) Method At Telkom University

Measurement The Level Of The Knowledge Management System Implementation On People, Structure, Culture, And Technology Factor Using Analitycal Hierarchy Process (AHP) Method At Telkom University

Author		: NIA AMBARSARI; YOGI ARIFANTO; AMELIA KURNIAWATI
Published on	: Global Illuminators

Abstract

“Knowledge management system required by Telkom University to create business value and generate competitive advantage continuously. Igracias is a knowledge management system that used in Telkom University`. Igracias measurement is necessary for implementing of knowledge management system at telkom university can be an effective and efficient.

Measurement of implementing knowledge management system has two stage. The first stage using Analytical Hierarchy Process (AHP), to see the weight of indicators priority of knowledge management system. The second stage, implementing knowledge management system was measured by Aydin and Tasci scale (2005).

Based on measurement using greid klein matrix has show that the indicators used to measure tends to high impact, this means readiness indicators used have a major impact if it is not implemented. This research resulting the order of priority as culture, technology, people and structure. Aydin scale and Tasci (2005) concluded that Telkom university includes two categories, which means not ready and still need some improvement.”