Effectiveness Evaluation Model Design of Customer Relationship Management Using Balanced Scorecard: Case Study XYZ
Effectiveness Evaluation Model Design of Customer Relationship Management Using Balanced Scorecard: Case Study XYZ Author : AMARILIS PUTRI YANUARIFIANI Published on : ICoICT 2014(Telkom University – Bandung Indonesia) Abstract Today’s, CRM implementation has become important, especially for matured company. It is because customer loyalty is very important for business continuity. However, many CRM […]
Iridology-Based Dyspepsia Early Detection Using Linear Discriminant Analysis and Cascade Correlation Neural Network
Iridology-Based Dyspepsia Early Detection Using Linear Discriminant Analysis and Cascade Correlation Neural Network Author : MAHMUD DWI SULISTYO; RETNO NOVI DAYAWATI; MARTINTYAS PAHIRAWAN PUTRA AMKRISTIANTO Published on : ICoICT (Grand Royal Panghegar Hotal Bandung) Abstract Dyspepsia is a condition of indigestion and became one of the diseases with a large number of patients […]
Wireless Sensor Network for Prototype of Fire Detection
Wireless Sensor Network for Prototype of Fire Detection Author : RADITYA BUDI NUGROHO; ERWIN SUSANTO; UNANG SUNARYA Published on : ICoICT (Grand Royal Panghegar Hotal Bandung) Abstract “This paper proposes the prototype design of a fire suppression system. The system uses temperature sensor LM35, gas sensor MQ-7 and microcontroller ATMega8535 as processing data […]
Dominant Factor Affecting Marketing Employee Discipline In Publishing Company
Dominant Factor Affecting Marketing Employee Discipline In Publishing Company Author : ASTADI PANGARSO; FARADILA AGITA ASRI Published on : ICOICT(Universitas Airlangga – Surabaya Indonesia) Abstract This research aims to determine what factors most affect marketing employees discipline at PT. Bhuana Ilmu Popular, Jakarta (BIP),Indonesia. The method used in this research is the factor […]
Predicting And Clustering Customer to Improve Customer Loyalty and Company Profit
Predicting And Clustering Customer to Improve Customer Loyalty and Company Profit Author : JUDI ALHILMAN; WIYONO; MARINA YUSTIANA LUBIS; moch. rian m Published on : ICoICT 2014(Telkom University – Bandung Indonesia) Abstract A PT X is a state-owned enterprise that provides the largest telecommunications services and network in Indonesia. By the growing challenges […]