THE EFFECT OF EMPLOYEE SATISFACTION ON CUSTOMERS SATISFACTION
THE EFFECT OF EMPLOYEE SATISFACTION ON CUSTOMERS SATISFACTION Author : GANJAR MOHAMAD DISASTRA;BETHANI SURYAWARDANI; ASTRI WULANDARI Published on : Emerging Trends in Academic Research (ETAR) 2014 (ASTON DENPASAR HOTEL & CONVENTION CENTER Bali Indonesia) Abstract “Employee satisfaction is an important factor for improving organizational performance. Employees who are satisfied with the job tend […]
STRATEGI BERSAING BADAN KLASIFIKASI KAPAL INDONESIA MENGHADAPI ASEAN ECONOMIC COMMUNITY 2015
STRATEGI BERSAING BADAN KLASIFIKASI KAPAL INDONESIA MENGHADAPI ASEAN ECONOMIC COMMUNITY 2015 Author : ADITYA WARDHANA Published on : Seminar Nasional Forum Keuangan & Bisnis Indonesia Ke-III (Universitas Pendidikan Indonesia, Bandung Indonesia) Abstract “The aim of this research is to explore the global competitive strategy is emphasized by Indonesian Ship Classification Society in order […]
The role of Transformative IT Capability on increasing Organizational Innovativeness impacted on Sustainable Competitive Advantage
The role of Transformative IT Capability on increasing Organizational Innovativeness impacted on Sustainable Competitive Advantage Author : TEGUH WIDODO Published on : ETAR-2014 (Bali) Abstract “In literature, there are three groups of controversial opinions in concluding the relationship between IT capability and competitive advantage. The first group argues that the impact of IT […]
EVALUASI EFEKTIFITAS INSTRUMEN MAKROPRUDENSIAL DALAM MENGURANGI RESIKO SISTEMIK DI INDONESIA
EVALUASI EFEKTIFITAS INSTRUMEN MAKROPRUDENSIAL DALAM MENGURANGI RESIKO SISTEMIK DI INDONESIA Author : PEGGY HARIWAN; Ayu Swaningrum, SE, M.Si Published on : Seminar and Call for Papers 2014 3rd Economic and Business Research Festival (UKSW-Salatiga Indonesia) Abstract “This study discusses the instrument and the using of macroprudentialpolicy, and aims to test the effectiveness of […]
IMPLEMENTING ARCS MOTIVATION MODEL IN PROJECT-BASED WRITING ACTIVITY
IMPLEMENTING ARCS MOTIVATION MODEL IN PROJECT-BASED WRITING ACTIVITY Author : YELLY ANDRIANI BARLIAN Published on : AISOFOLL V (Harris Hotel – Jakarta) Abstract English involving the four skills, namely listening, speaking, reading and writing is considered uneasy by EFL learners in Indonesia as a Foreign Language (EFL) in Indonesia. Due to this perception, […]